How To Fix V1863 - Only returns delivery type for repair order returns is permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 863

• Message text: Only returns delivery type for repair order returns is permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V1863 - Only returns delivery type for repair order returns is permitted ?

  The SAP error message V1863, which states "Only returns delivery type for repair order returns is permitted," typically occurs in the context of handling returns in the SAP system, particularly when dealing with repair orders. This error indicates that the system is expecting a specific delivery type for processing returns related to repair orders, and the current delivery type being used does not meet this requirement.
  Cause:
  
  Incorrect Delivery Type: The delivery type used for the return does not match the expected delivery type for repair order returns. SAP has specific delivery types that are designated for different processes, and using an incorrect one can trigger this error.
  Configuration Issues: The configuration settings in the SAP system may not be set up correctly to handle the return process for repair orders.
  Document Type Mismatch: The document type associated with the return may not be compatible with the repair order process.
  
  Solution:
  
  Check Delivery Type: Ensure that the delivery type being used for the return is the correct one for repair orders. Typically, this would be a delivery type specifically configured for returns related to repairs (e.g., delivery type "RE" for returns).
  Review Configuration: If you have access to the configuration settings, check the settings for delivery types and ensure that the return delivery type for repair orders is correctly defined in the system.
  
  You can check this in the SPRO transaction under:
  Logistics Execution -> Shipping -> Deliveries -> Define Delivery Types
  
  
  
  Use Correct Document Type: Make sure that the document type for the return matches the expected type for repair orders. This may involve checking the settings in the relevant configuration areas.
  Consult Documentation: Review SAP documentation or help resources for specific guidance on handling returns for repair orders, as there may be additional steps or considerations based on your specific SAP version or configuration.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context or solutions.
  User Manuals: Refer to user manuals or training materials related to the logistics and returns process in SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.