How To Fix V1731 - Manual sub-items are not permitted for free goods (item &)

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 731

• Message text: Manual sub-items are not permitted for free goods (item &)

Self-Explanatory Message

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• What is the cause and solution for SAP error message V1731 - Manual sub-items are not permitted for free goods (item &) ?

  The SAP error message V1731 ("Manual sub-items are not permitted for free goods (item &)") typically occurs in the context of sales and distribution (SD) when you are trying to create or process a sales order that includes free goods. This error indicates that the system does not allow the addition of manual sub-items for free goods.
  Cause:
  
  Free Goods Configuration: The error is often caused by the configuration of free goods in the system. Free goods are typically defined in a way that they are automatically added to the sales order based on certain conditions (like quantity or promotion) and do not allow for manual adjustments or sub-items.
  Item Category Settings: The item category settings for free goods may not allow for manual sub-items. This is a common restriction in SAP to maintain the integrity of the free goods logic.
  Sales Document Type: The sales document type being used may have restrictions that prevent the addition of manual sub-items for free goods.
  
  Solution:
  
  Review Free Goods Configuration: Check the configuration settings for free goods in the SAP system. Ensure that the settings align with your business requirements and that they allow for the intended processing of free goods.
  Check Item Category: Review the item category settings for the free goods item. You may need to adjust the settings to allow for manual sub-items if that is a requirement for your business process.
  Use Correct Sales Document Type: Ensure that you are using the correct sales document type that supports the processing of free goods without manual sub-items.
  Consult Documentation: Refer to SAP documentation or consult with your SAP functional consultant to understand the specific configurations and restrictions related to free goods in your system.
  Alternative Approaches: If manual sub-items are necessary, consider alternative approaches, such as creating a separate line item for the free goods instead of trying to add sub-items.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring free goods.
  Transaction Codes: Familiarize yourself with transaction codes related to sales order processing (e.g., VA01 for creating sales orders, VA02 for changing them) and the configuration of item categories (e.g., VOV4 for item category determination).
  Testing: After making any changes, conduct thorough testing to ensure that the changes resolve the error and do not introduce new issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP SD for further assistance.