How To Fix V1721 - Free goods in quantity of & & have already been delivered for item &

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 721

• Message text: Free goods in quantity of & & have already been delivered for item &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1721 - Free goods in quantity of & & have already been delivered for item & ?

  The SAP error message V1721 indicates that there is an issue related to free goods in a sales order. Specifically, it means that the system has detected that the free goods for a particular item have already been delivered, and therefore, no further free goods can be delivered for that item in the current transaction.
  Cause:
  
  Free Goods Configuration: The free goods functionality is set up in the system, and the system has already processed the delivery of the free goods for the specified item.
  Delivery Status: The item in question has already had its free goods delivered in a previous delivery or sales order.
  Sales Order Processing: The sales order may have been processed in such a way that it exceeds the allowed quantity for free goods.
  
  Solution:
  
  Check Delivery History: Review the delivery history for the item in question to confirm if free goods have already been delivered. You can do this by checking the delivery documents associated with the sales order.
  Review Sales Order: Examine the sales order to ensure that the quantities and conditions for free goods are correctly set up. Make sure that the free goods are being calculated correctly based on the pricing conditions.
  Adjust Sales Order: If necessary, adjust the sales order to reflect the correct quantities or conditions for free goods. This may involve modifying the order or creating a new order if the free goods have already been delivered.
  Consult Configuration: If you have access to the configuration settings, check the free goods settings in the pricing procedure to ensure they are set up correctly. This may involve consulting with your SAP configuration team or a functional consultant.
  Reprocess Delivery: If the free goods need to be delivered again (and it is allowed by business rules), you may need to reverse the previous delivery or create a new sales order that allows for the free goods to be delivered again.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the V1721 error message. SAP frequently releases notes that may provide additional context or solutions.
  Documentation: Review SAP documentation on free goods functionality to understand how it is configured and processed within your specific SAP environment.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who can provide more in-depth analysis and assistance.