How To Fix V1684 - Free goods could not be determined for item & (reason &)

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 684

• Message text: Free goods could not be determined for item & (reason &)

What causes this issue?

There are certain business transactions where it is not possible to
determine free goods in the SAP standard system: reason &V2&
Explanation of reasons
1 Document category is not from sales order category (VBTYP <>
'C')
2 Lower-level item
3 Bill of material
4 Product selection
5 Configurable item
6 Scheduling agreement/forecast delivery schedule
7 Item with active ingredient management
8 Item without schedule lines

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1684 - Free goods could not be determined for item & (reason &) ?

  The SAP error message V1684, which states "Free goods could not be determined for item & (reason &)," typically occurs in the context of sales and distribution (SD) when the system is unable to determine free goods for a specific item in a sales order or quotation. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Free Goods Configuration: The free goods determination may not be properly configured in the system. This includes settings in the condition records for free goods, which may not be set up correctly for the specific material or sales area.
  
  
  Condition Records Missing: There may be no condition records for free goods in the pricing procedure for the relevant sales document type.
  
  
  Item Category Settings: The item category of the material may not be set up to allow free goods determination.
  
  
  Sales Document Type: The sales document type being used may not be configured to allow free goods.
  
  
  Validity Period: The validity period for the free goods condition may have expired, or the sales order may fall outside the defined validity dates.
  
  
  Material Master Data: The material master data may not have the necessary settings for free goods, such as the sales view not being properly maintained.
  
  
  Solutions:
  
  
  Check Free Goods Configuration: Review the configuration for free goods in the SAP system. Ensure that the condition types for free goods are correctly set up in the pricing procedure.
  
  
  Create/Update Condition Records: If condition records for free goods are missing, create or update them using transaction code VK11 (Create Condition) or VK12 (Change Condition).
  
  
  Review Item Category: Check the item category settings in the sales document. Ensure that the item category allows for free goods determination.
  
  
  Verify Sales Document Type: Ensure that the sales document type being used is configured to allow free goods. This can be checked in the configuration settings for sales document types.
  
  
  Check Validity Dates: Verify the validity dates of the free goods condition records to ensure they are active for the date of the sales order.
  
  
  Material Master Review: Check the material master data for the item in question. Ensure that the sales view is properly maintained and that the necessary settings for free goods are in place.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  VK11 - Create Condition
  VK12 - Change Condition
  VK13 - Display Condition
  OV17 - Maintain Free Goods
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to free goods determination.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring free goods in the pricing procedure.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it. If the issue persists, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SD.