How To Fix V1464 - The route could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 464

• Message text: The route could not be determined

What causes this issue?

The system could not determine an appropriate route.

How to fix this error?

Check the factors relevant for route determination in the sales
document, such as shipping conditions, transportation group, or
departure zone.
In addition, check the assignment of these factors to the individual
routes in Customizing, if you have the authorization to do this.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1464 - The route could not be determined ?

  The SAP error message V1464, "The route could not be determined," typically occurs in the context of logistics and transportation management within the SAP system. This error indicates that the system was unable to find a valid route for the delivery or shipment based on the provided data.
  Causes:
  
  
  Missing or Incorrect Master Data: The route determination process relies on various master data, including:
  
  Shipping Point: Ensure that the shipping point is correctly defined and assigned.
  Transportation Lane: Check if the transportation lanes between the shipping point and the destination are set up correctly.
  Route Master Data: Verify that the route master data is complete and accurate.
  
  
  
  Inconsistent Data: Inconsistencies in the data, such as incorrect addresses or missing information in the delivery or shipment documents, can lead to this error.
  
  
  Configuration Issues: The configuration settings for route determination in the SAP system may not be set up correctly. This includes settings in the transportation management module.
  
  
  Transportation Planning: If the transportation planning is not properly executed or if there are no valid transportation modes defined, the system may fail to determine a route.
  
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the shipping point, route, and transportation lanes are correctly defined in the system.
  Ensure that the relevant master data is maintained in the system (e.g., customer master, vendor master, material master).
  
  
  
  Review Configuration:
  
  Check the configuration settings for route determination in the SAP system. This may involve reviewing the settings in the customizing transaction (SPRO) under Logistics Execution or Transportation Management.
  Ensure that the route determination procedure is correctly assigned to the relevant shipping points and transportation modes.
  
  
  
  Validate Delivery/Shipment Data:
  
  Review the delivery or shipment document for any missing or incorrect information, such as addresses or shipping conditions.
  Make sure that the delivery is not blocked for any reason (e.g., credit block, delivery block).
  
  
  
  Test Route Determination:
  
  Use transaction codes like VT01N (Create Shipment) or VL01N (Create Outbound Delivery) to test the route determination process and identify any issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on route determination and troubleshooting.
  
  
  
  Engage Technical Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), VT01N (Create Shipment), VL01N (Create Outbound Delivery), and VL02N (Change Outbound Delivery).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on route determination.
  Training and Documentation: Consider training sessions or documentation on logistics execution and transportation management to better understand the processes involved.
  
  By addressing the above causes and implementing the suggested solutions, you should be able to resolve the V1464 error and successfully determine the route in your SAP system.