How To Fix V/412 - - SAP digital payments add-on: card deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: V/ -

• Message number: 412

• Message text: - SAP digital payments add-on: card deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message V/412 - - SAP digital payments add-on: card deleted ?

  The SAP error message V/412, which indicates "SAP digital payments add-on: card deleted," typically arises in the context of managing payment methods within the SAP system, particularly when dealing with digital payment solutions. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Cause:
  
  Card Deletion: The error suggests that a payment card that was previously associated with a customer or transaction has been deleted from the system. This could happen due to user action or as part of a data cleanup process.
  Data Synchronization Issues: If the payment card data is synchronized with an external payment gateway or service, discrepancies can occur if the card is deleted in the external system but not updated in SAP.
  Configuration Issues: There may be configuration issues within the SAP Digital Payments Add-On that prevent the system from recognizing the current state of the payment card.
  
  Solution:
  
  Verify Card Status: Check the status of the payment card in the system. Ensure that the card is still valid and has not been deleted or marked as inactive.
  Re-Add the Card: If the card has been deleted, you may need to re-enter the card details into the system. This can typically be done through the customer account management interface.
  Check Integration Settings: If you are using an external payment gateway, verify the integration settings to ensure that the card data is being synchronized correctly. Look for any logs or error messages that might indicate issues with the integration.
  Consult Documentation: Review the SAP documentation related to the Digital Payments Add-On for any specific instructions or troubleshooting steps related to card management.
  Contact Support: If the issue persists, consider reaching out to SAP support or your system administrator for further assistance. They may have access to more detailed logs or system settings that can help diagnose the problem.
  
  Related Information:
  
  SAP Digital Payments Add-On: This add-on is designed to facilitate digital payment processing within SAP systems, allowing for various payment methods, including credit and debit cards.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment processing and card management, such as F110 for payment runs or BP for business partner management.
  User Roles and Permissions: Ensure that the user attempting to manage payment cards has the appropriate permissions to view and edit payment information.
  
  By following these steps, you should be able to address the V/412 error and ensure that your payment processing continues smoothly.