How To Fix V/138 - You must pass on the digital payment token or the card number.

SAP Error Message - Details

• Message type: E = Error

• Message class: V/ -

• Message number: 138

• Message text: You must pass on the digital payment token or the card number.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message V/138 - You must pass on the digital payment token or the card number. ?

  The SAP error message V/138, which states "You must pass on the digital payment token or the card number," typically occurs in the context of payment processing within SAP systems, particularly when dealing with digital payment methods. This error indicates that the system requires either a digital payment token or a card number to proceed with the transaction, but neither has been provided.
  Cause:
  
  Missing Payment Information: The transaction is being processed without the necessary payment details, such as a digital payment token or a credit/debit card number.
  Configuration Issues: There may be a configuration issue in the payment processing settings within SAP, where the system is not set up to handle the specific payment method being used.
  Integration Issues: If SAP is integrated with external payment gateways or services, there may be a failure in the communication or data transfer that results in missing payment information.
  
  Solution:
  
  Check Payment Details: Ensure that the payment method being used includes either a digital payment token or a card number. Verify that the payment information is correctly entered in the transaction.
  Review Configuration: Check the configuration settings for payment processing in SAP. Ensure that the payment methods are correctly set up to accept digital tokens or card numbers as required.
  Integration Verification: If using an external payment gateway, verify that the integration is functioning correctly. Check logs for any errors or issues in the data transfer process.
  User Input Validation: Implement validation checks in the user interface to ensure that users cannot proceed without entering the required payment information.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling payment processing errors related to your version of SAP.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Payment Method Configuration: Familiarize yourself with the configuration of payment methods in SAP, including how to set up and manage digital payment tokens and card numbers.
  User Training: Ensure that users involved in payment processing are trained on the requirements for entering payment information to avoid this error in the future.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.