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How To Fix V/137 - Pass on the digital payment token or the payment service provider.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V/ -

  • Message number: 137

  • Message text: Pass on the digital payment token or the payment service provider.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message V/137 - Pass on the digital payment token or the payment service provider. ?

    The SAP error message V/137, which states "Pass on the digital payment token or the payment service provider," typically occurs in the context of electronic payments, particularly when integrating with payment service providers (PSPs) or handling digital payment tokens.

    Cause:

    1. Missing Payment Token: The error may arise if the system is not receiving a valid digital payment token from the payment service provider. This token is essential for processing transactions securely.
    2. Configuration Issues: There may be misconfigurations in the payment processing settings within SAP, such as incorrect settings for the payment service provider or missing parameters.
    3. Integration Issues: Problems with the integration between SAP and the payment service provider can lead to this error. This could be due to network issues, API changes, or incorrect credentials.
    4. Version Compatibility: If the SAP system or the payment service provider has been updated, there may be compatibility issues that need to be addressed.

    Solution:

    1. Check Payment Token: Ensure that the digital payment token is being generated and passed correctly from the payment service provider. Verify that the token is valid and not expired.
    2. Review Configuration: Go through the configuration settings in SAP related to payment processing. Ensure that all necessary parameters for the payment service provider are correctly set up.
    3. Test Integration: Conduct tests to ensure that the integration between SAP and the payment service provider is functioning correctly. This may involve checking API endpoints, credentials, and network connectivity.
    4. Consult Documentation: Refer to the documentation provided by the payment service provider and SAP for any specific requirements or updates that may affect the integration.
    5. Error Logs: Check the error logs in SAP for more detailed information about the error. This can provide insights into what might be going wrong during the payment processing.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or the support team of the payment service provider for assistance.

    Related Information:

    • SAP Payment Processing: Familiarize yourself with how SAP handles payment processing, including the use of payment service providers and digital payment tokens.
    • Payment Service Provider Documentation: Review the documentation for the specific payment service provider you are using to understand their requirements for tokenization and integration.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on best practices for payment processing.

    By following these steps, you should be able to identify and resolve the issue related to the V/137 error message in SAP.

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