How To Fix V/121 - Card &1 &2 has not been assigned to customer &3

SAP Error Message - Details

• Message type: E = Error

• Message class: V/ -

• Message number: 121

• Message text: Card &1 &2 has not been assigned to customer &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message V/121 - Card &1 &2 has not been assigned to customer &3 ?

  The SAP error message V/121 indicates that a specific card (in this case, a credit card or payment card) has not been assigned to the customer in the system. This error typically arises in the context of sales and distribution (SD) or financial transactions where a payment method is required.
  Cause:
  
  Missing Card Assignment: The card specified in the error message has not been linked to the customer master data.
  Incorrect Customer Data: The customer record may be incomplete or incorrectly configured.
  Data Entry Error: There may have been a mistake in entering the card details or customer information.
  Configuration Issues: The payment method or card type may not be properly configured in the system.
  
  Solution:
  
  
  Assign the Card to the Customer:
  
  Navigate to the customer master data (transaction code XD02 for general data or VD02 for sales area data).
  Locate the relevant customer and check the payment methods or credit card information.
  Assign the card that is causing the error to the customer.
  
  
  
  Verify Customer Data:
  
  Ensure that all required fields in the customer master data are filled out correctly.
  Check if the customer is active and has the necessary authorizations.
  
  
  
  Check Configuration:
  
  Review the configuration settings for payment methods in the SAP system (transaction code OBPM1 for payment methods).
  Ensure that the card type is correctly set up and linked to the appropriate customer groups.
  
  
  
  Data Entry Review:
  
  Double-check the data entered for both the card and the customer to ensure there are no typographical errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing customer master data and payment methods.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD02: Change Customer (General Data)
  VD02: Change Customer (Sales Area Data)
  OBPM1: Payment Methods Configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  User Roles: Ensure that the user has the necessary permissions to make changes to customer master data.
  
  By following these steps, you should be able to resolve the V/121 error and successfully assign the card to the customer. If the issue persists, consider reaching out to your SAP support team for further assistance.