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How To Fix V/003 - Payment card &1 &2 is already assigned to customer &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V/ -

  • Message number: 003

  • Message text: Payment card &1 &2 is already assigned to customer &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message V/003 - Payment card &1 &2 is already assigned to customer &3 ?

    The SAP error message V/003 indicates that a payment card (credit card or debit card) is already assigned to a specific customer in the system. This error typically occurs when you attempt to assign the same payment card to another customer or when trying to reassign it to the same customer without properly removing or deactivating the existing assignment.

    Cause:

    1. Duplicate Assignment: The payment card is already linked to another customer or the same customer.
    2. System Configuration: The system is configured to prevent multiple assignments of the same payment card to different customers.
    3. Data Entry Error: There may be a mistake in the data entry process, leading to an attempt to assign an already assigned card.

    Solution:

    1. Check Existing Assignments:

      • Go to the customer master data and check if the payment card is already assigned to the customer in question.
      • If it is assigned to another customer, you will need to remove it from that customer before assigning it to a new one.
    2. Remove or Deactivate the Card:

      • If you need to reassign the card to the same customer, first remove the existing assignment. This can usually be done in the customer master data transaction (e.g., using transaction code FD02 for changing customer data).
      • Navigate to the payment card section and delete or deactivate the existing card assignment.
    3. Create a New Payment Card:

      • If the card needs to be used for a different customer, consider creating a new payment card entry for that customer instead of reusing the existing one.
    4. Consult Documentation:

      • Review SAP documentation or consult with your SAP administrator for specific steps related to your version of SAP, as the process may vary slightly.
    5. Check User Authorizations:

      • Ensure that you have the necessary authorizations to make changes to customer payment card data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer).
    • SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing.
    • User Roles: Ensure that the user roles and permissions are correctly set up to allow for the management of payment card data.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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