How To Fix UWS_SURVEY_GUI028 - System error while reading changeability

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_SURVEY_GUI - Messages Package UWS_SURVEY_GUI

• Message number: 028

• Message text: System error while reading changeability

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_SURVEY_GUI028 - System error while reading changeability ?

  The SAP error message UWS_SURVEY_GUI028 typically indicates a system error that occurs while trying to read changeability settings in the context of surveys or user experience surveys within the SAP system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the survey configuration or user experience management settings can lead to this error.
  Data Inconsistencies: If there are inconsistencies in the underlying data related to surveys or user experiences, it may cause the system to fail when trying to read changeability.
  Authorization Problems: Lack of proper authorizations for the user trying to access the survey data can also trigger this error.
  System Performance: Performance issues or temporary system outages can lead to errors when the system is unable to process requests in a timely manner.
  Software Bugs: There may be bugs in the specific version of the SAP software you are using that could lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for surveys and user experience management. Ensure that all settings are correctly defined and aligned with the business requirements.
  Data Validation: Validate the data related to surveys to ensure there are no inconsistencies or corrupt entries. This may involve checking the database tables related to surveys.
  User Authorizations: Verify that the user encountering the error has the necessary authorizations to access and modify survey data.
  System Performance: Monitor system performance and check for any ongoing issues. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for user experience management and surveys for more detailed information on configuration and troubleshooting.
  Community Forums: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the UWS_SURVEY_GUI028 error in your SAP system.