How To Fix UWS_SURVEY_GUI024 - Active questionnaire was already sent. Not possible to remove it

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_SURVEY_GUI - Messages Package UWS_SURVEY_GUI

• Message number: 024

• Message text: Active questionnaire was already sent. Not possible to remove it

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_SURVEY_GUI024 - Active questionnaire was already sent. Not possible to remove it ?

  The SAP error message UWS_SURVEY_GUI024 indicates that an active questionnaire has already been sent out, and therefore, it cannot be removed. This error typically occurs in the context of SAP's survey or questionnaire management functionality, often used in applications like SAP SuccessFactors or SAP Business Suite.
  Cause:
  
  Active Questionnaire: The questionnaire in question has been activated and sent to participants. Once a questionnaire is sent, it is considered active, and certain actions (like removal) are restricted to maintain data integrity and avoid confusion among participants.
  System Restrictions: SAP has built-in restrictions to prevent the removal of active questionnaires to ensure that responses can be collected and analyzed without disruption.
  
  Solution:
  
  Check Status: Verify the status of the questionnaire. If it is indeed active and has been sent, you will need to consider alternative actions rather than removal.
  Deactivate the Questionnaire: If you need to stop the questionnaire from being used further, you may have the option to deactivate it instead of removing it. This will prevent new responses from being collected while preserving the existing data.
  Consult Documentation: Refer to the SAP documentation or help resources specific to the module you are using (e.g., SAP SuccessFactors) for detailed steps on how to deactivate or manage questionnaires.
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  User Permissions: Ensure that you have the necessary permissions to make changes to questionnaires. Sometimes, user roles can restrict certain actions.
  Data Integrity: Understand that the restrictions in place are designed to protect the integrity of the data collected through the questionnaire.
  Version Updates: If you are using an older version of SAP, consider checking for updates or patches that may address any bugs or issues related to questionnaire management.
  
  By following these steps, you should be able to address the error message and manage your questionnaires effectively within the SAP system.