How To Fix UWS_SURVEY_GUI015 - Copying a target group hierarchy was canceled by the user

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_SURVEY_GUI - Messages Package UWS_SURVEY_GUI

• Message number: 015

• Message text: Copying a target group hierarchy was canceled by the user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_SURVEY_GUI015 - Copying a target group hierarchy was canceled by the user ?

  The SAP error message UWS_SURVEY_GUI015 indicates that the process of copying a target group hierarchy was canceled by the user. This typically occurs in the context of SAP's survey or marketing functionalities, where target groups are used for segmentation and campaign management.
  Cause:
  
  User Intervention: The most straightforward cause is that the user manually canceled the operation during the copying process.
  System Timeout: If the operation takes too long, it might lead to a timeout, prompting the user to cancel.
  User Permissions: Insufficient permissions or roles assigned to the user might lead to interruptions in the process.
  Technical Issues: There could be underlying technical issues, such as system performance problems or connectivity issues.
  
  Solution:
  
  Retry the Operation: If the cancellation was unintentional, simply try to perform the operation again.
  Check User Permissions: Ensure that the user has the necessary permissions to perform the copying of target group hierarchies.
  Monitor System Performance: Check for any performance issues in the SAP system that might be causing delays. If the system is slow, consider optimizing it or performing the operation during off-peak hours.
  Review Logs: Check the system logs for any additional error messages or warnings that might provide more context about why the operation was canceled.
  Consult Documentation: Refer to SAP documentation or help resources for any specific guidelines related to the target group hierarchy copying process.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide patches/updates.
  User Training: Ensure that users are adequately trained on the process to minimize accidental cancellations.
  System Configuration: Review the configuration settings related to target groups and surveys to ensure they are set up correctly.
  
  By following these steps, you should be able to address the error message and successfully copy the target group hierarchy in SAP.