How To Fix UWS_SURVEY_GUI012 - First select a group in the hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_SURVEY_GUI - Messages Package UWS_SURVEY_GUI

• Message number: 012

• Message text: First select a group in the hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_SURVEY_GUI012 - First select a group in the hierarchy ?

  The SAP error message UWS_SURVEY_GUI012 with the description "First select a group in the hierarchy" typically occurs in the context of the SAP User Experience (UX) or Survey Management module when a user attempts to perform an action without first selecting a required group or node from a hierarchy structure.
  Cause:
  This error is usually caused by one of the following reasons:
  
  No Group Selected: The user has not selected a group or node from the hierarchy tree before attempting to execute an action that requires a selection.
  Incorrect Navigation: The user may have navigated to a screen or function that requires a group selection but did not follow the necessary steps to select one.
  User Permissions: In some cases, the user may not have the necessary permissions to view or select certain groups in the hierarchy.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  Select a Group: Ensure that you have selected a group or node from the hierarchy before proceeding with the action. Look for a tree structure or list where you can click on a group to highlight it.
  Check Navigation: Make sure you are in the correct part of the application where group selection is required. If you are unsure, navigate back to the main menu or the previous screen and try again.
  Review Permissions: If you believe you should be able to select a group but cannot see any options, check with your system administrator to ensure you have the necessary permissions to access the groups in the hierarchy.
  Refresh the Screen: Sometimes, refreshing the screen or logging out and back in can resolve temporary glitches that may prevent group selection.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with for more detailed guidance on hierarchy management and user permissions.
  SAP Community: You can also check the SAP Community forums for discussions related to this error message, as other users may have encountered and resolved similar issues.
  Support Tickets: If the issue persists after trying the above solutions, consider raising a support ticket with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and proceed with your tasks in the SAP system.