How To Fix UWS_PUBLISHING004 - Mail on survey &1 sent to recipient &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_PUBLISHING - Web Service Publishing

• Message number: 004

• Message text: Mail on survey &1 sent to recipient &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_PUBLISHING004 - Mail on survey &1 sent to recipient &2 ?

  The SAP error message UWS_PUBLISHING004 indicates that a mail notification regarding a survey has been successfully sent to a recipient. This message is not an error in the traditional sense; rather, it is an informational message that confirms the action of sending an email related to a survey.
  Cause:
  
  The message is triggered when the system successfully sends an email notification about a survey to a specified recipient. The placeholders &1 and &2 typically represent the survey identifier and the recipient's email address, respectively.
  
  Solution:
  Since this message is informational and not indicative of an error, there is no specific solution required. However, if you are looking to ensure that the email notifications are functioning correctly, you can check the following:
  
  
  Email Configuration: Ensure that the email settings in your SAP system are correctly configured. This includes SMTP settings and any necessary authorizations.
  
  
  Recipient Validity: Verify that the recipient's email address is valid and that they are able to receive emails from the SAP system.
  
  
  Survey Status: Check the status of the survey to ensure that it is active and that notifications are intended to be sent.
  
  
  Monitoring: If you want to monitor the sending of emails, you can check the relevant logs in SAP to see if there are any issues with email delivery.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SOST to monitor the status of sent emails in SAP.
  Documentation: Refer to SAP Help documentation for more details on survey management and email notifications.
  Support: If you encounter issues with email delivery or if the message appears unexpectedly, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  In summary, UWS_PUBLISHING004 is an informational message indicating successful email dispatch, and no action is typically required unless there are issues with email delivery or configuration.