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How To Fix UT402 - User &1 does not exist in the system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UT - Logical transports

  • Message number: 402

  • Message text: User &1 does not exist in the system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UT402 - User &1 does not exist in the system ?

    The SAP error message UT402 ("User &1 does not exist in the system") typically indicates that the system is unable to find a user account associated with the specified user ID. This can occur in various scenarios, such as when trying to log in, assign roles, or perform actions that require user authentication.

    Causes:

    1. Non-existent User ID: The user ID specified does not exist in the SAP system.
    2. User Deactivation: The user account may have been deactivated or locked.
    3. Incorrect User ID: There may be a typo or error in the user ID being entered.
    4. User Not Created: The user has not been created in the system yet.
    5. Authorization Issues: The user may not have the necessary authorizations to perform the action.

    Solutions:

    1. Verify User ID: Double-check the user ID for any typos or errors. Ensure that you are using the correct format.
    2. Check User Existence:
      • Use transaction code SU01 (User Maintenance) to check if the user exists.
      • If you have the necessary authorizations, you can search for the user by entering the user ID in the User field and clicking on the display button.
    3. Create User: If the user does not exist, you may need to create a new user account using transaction code SU01.
    4. Reactivate User: If the user account is locked or deactivated, you can reactivate it in the same transaction (SU01) by unlocking the user.
    5. Check Authorizations: Ensure that the user has the necessary authorizations to perform the required actions. This can be checked in the roles assigned to the user.
    6. Consult with Administrator: If you do not have the necessary permissions to check or create users, contact your SAP system administrator for assistance.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SUIM: User Information System (to check user roles and authorizations)
    • User Management: Understanding how user management works in SAP is crucial. Familiarize yourself with user roles, profiles, and authorizations.
    • Documentation: Refer to SAP Help documentation for more detailed information on user management and troubleshooting user-related issues.

    By following these steps, you should be able to resolve the UT402 error and ensure that the user can access the system as needed.

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