How To Fix UT020 - Customizing request : & &

SAP Error Message - Details

• Message type: E = Error

• Message class: UT - Logical transports

• Message number: 020

• Message text: Customizing request : & &

What causes this issue?

Specification of the Customizing request used for recording the changes
made during the Customizing import.
Objects were selected from the worklist for the Customizing import into
the current client. Changes are recorded automatically here, according
to the transport setting.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UT020 - Customizing request : & & ?

  The SAP error message UT020 typically relates to issues with customizing requests in the SAP system. This error can occur during various operations, such as transport requests, when there are problems with the configuration or the transport of customizing settings.
  Cause:
  
  Transport Request Issues: The customizing request may not be properly released or may be in a status that prevents it from being processed.
  Missing Authorizations: The user may not have the necessary authorizations to access or modify the customizing request.
  System Configuration: There may be inconsistencies in the system configuration or issues with the transport directory.
  Locked Objects: The objects involved in the customizing request may be locked by another user or process.
  
  Solution:
  
  Check Transport Request Status: Ensure that the customizing request is released and not in a "modification" or "in process" state. You can check this in the Transport Organizer (transaction SE09 or SE10).
  Review Authorizations: Verify that the user has the necessary authorizations to work with transport requests. This can be checked in transaction SU53 or by consulting with your security team.
  Check for Locks: Use transaction SM12 to check if any objects related to the customizing request are locked. If they are, you may need to unlock them or wait for the locking session to complete.
  Transport Directory: Ensure that the transport directory is correctly configured and accessible. You can check the transport configuration in transaction STMS.
  Consult Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Recreate the Request: If the customizing request is corrupted, you may need to recreate it. This involves creating a new transport request and manually moving the necessary changes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Transport Organizer), SE10 (Transport Organizer for Workbench Requests), SM12 (Display and Delete Locks), and STMS (Transport Management System).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the UT020 error. You can search for notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to transport management and customizing requests for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.