How To Fix USMD_GOV_TOOLS031 - CR &1: Change request type "&2" is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD_GOV_TOOLS - Cross Governance API messages

• Message number: 031

• Message text: CR &1: Change request type "&2" is unknown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD_GOV_TOOLS031 - CR &1: Change request type "&2" is unknown ?

  The SAP error message USMD_GOV_TOOLS031 indicates that there is an issue with a change request type that is not recognized by the system. This error typically occurs in the context of SAP Master Data Governance (MDG) when working with change requests.
  Cause:
  The error message can be triggered by several factors:
  
  Invalid Change Request Type: The change request type specified in the operation is not defined in the system.
  Configuration Issues: The configuration for the change request types may not be set up correctly in the MDG system.
  Transport Issues: If the change request type was recently transported from another system, it may not have been properly activated or may be missing in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified change request type.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Change Request Type:
  
  Verify that the change request type specified in the error message is correctly defined in the system. You can do this by navigating to the relevant configuration settings in the MDG application.
  
  
  
  Configuration Review:
  
  Go to the MDG configuration (transaction code SPRO) and check the settings for change request types under the relevant MDG area (e.g., MDG for Material, Business Partner, etc.). Ensure that the change request type is properly configured.
  
  
  
  Transport Management:
  
  If the change request type was recently transported, ensure that the transport was successful and that all necessary objects are present in the target system. You may need to re-transport or activate the change request type.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the operation has the necessary authorizations to work with the specified change request type. You may need to check the user's roles and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific change request type and its configuration. This can provide insights into any additional steps or considerations.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical expertise in ABAP or MDG processes.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  MDG Configuration Guides: Review the official SAP MDG configuration guides for detailed instructions on setting up change request types.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message USMD_GOV_TOOLS031 in your SAP MDG environment.