How To Fix USMD_GOV_API028 - More than one work item exists; select one work item

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD_GOV_API - Messages for Governance API

• Message number: 028

• Message text: More than one work item exists; select one work item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD_GOV_API028 - More than one work item exists; select one work item ?

  The SAP error message USMD_GOV_API028 indicates that there are multiple work items available for processing, and the system requires the user to select one specific work item to proceed. This error typically occurs in the context of SAP Master Data Governance (MDG) when a user attempts to process a work item that has multiple entries.
  Cause:
  The primary cause of this error is that the system has identified more than one work item that meets the criteria for the action you are trying to perform. This can happen in scenarios such as:
  
  Multiple change requests or approvals are pending for the same object.
  The user is trying to access a work item without specifying which one to process.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Work Items: Check the list of available work items. You can do this by navigating to the work item management area in SAP MDG.
  
  
  Select a Specific Work Item: Instead of trying to process the work items in bulk, select one specific work item that you want to work on. This may involve:
  
  Clicking on the work item in the list to highlight it.
  Ensuring that you have the correct work item selected before proceeding.
  
  
  
  Process the Selected Work Item: Once you have selected a specific work item, you can proceed with the action you intended to perform (e.g., approve, reject, or edit the work item).
  
  
  Check for Filters: If you are still seeing multiple work items, consider applying filters to narrow down the list based on specific criteria (e.g., status, type, or owner).
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP MDG, such as MDGIMG for configuration or SWI1 for work item management.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to view and process work items.
  Documentation: Refer to SAP Help documentation or your organization's internal documentation for specific guidelines on handling work items in SAP MDG.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error and continue with your work in SAP MDG.