How To Fix USMD_CREQUEST_API019 - Workflow trigger error; make valid workflow customization

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD_CREQUEST_API - Message Class for Change Request API

• Message number: 019

• Message text: Workflow trigger error; make valid workflow customization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD_CREQUEST_API019 - Workflow trigger error; make valid workflow customization ?

  The SAP error message USMD_CREQUEST_API019 typically indicates an issue with the workflow trigger in the context of SAP Master Data Governance (MDG). This error suggests that there is a problem with the workflow customization, which is preventing the workflow from being triggered correctly.
  Cause:
  
  Invalid Workflow Customization: The workflow customization may not be set up correctly. This could be due to missing or incorrect configurations in the workflow definition.
  Inconsistent Workflow Settings: There may be inconsistencies in the workflow settings or parameters that are required for the workflow to function properly.
  Missing Workflow Template: The workflow template that is supposed to be used for the process might be missing or not activated.
  Authorization Issues: The user or process triggering the workflow may not have the necessary authorizations to execute the workflow.
  Technical Issues: There could be underlying technical issues, such as problems with the workflow engine or related components.
  
  Solution:
  
  
  Check Workflow Customization:
  
  Go to the workflow customization settings in the SAP system (transaction code SWDD or SWU3).
  Verify that the workflow template is correctly defined and activated.
  Ensure that all necessary steps and conditions in the workflow are properly configured.
  
  
  
  Review Workflow Definitions:
  
  Check the workflow definitions for any missing or incorrect settings.
  Ensure that the workflow is linked to the correct business object and that all required parameters are set.
  
  
  
  Activate Workflow Template:
  
  If the workflow template is not activated, activate it using transaction code SWU3 or through the workflow administration.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process triggering the workflow has the necessary authorizations to execute it.
  Review the authorization roles and profiles assigned to the user.
  
  
  
  Test Workflow:
  
  Use the workflow test tools available in SAP to simulate the workflow and identify any issues.
  Check the workflow logs for any additional error messages or warnings that can provide more context.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific workflow and error message for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SWDD (Workflow Builder), SWU3 (Automatic Workflow Customizing), SWI1 (Work Item Selection).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the workflow error.
  Workflow Logs: Use transaction SWI1 to view workflow logs and identify specific issues related to the workflow execution.
  
  By following these steps, you should be able to diagnose and resolve the USMD_CREQUEST_API019 error in your SAP system.