How To Fix USMD5057 - A top level work item already exists for change request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD5 - Master Data: Workflow

• Message number: 057

• Message text: A top level work item already exists for change request &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD5057 - A top level work item already exists for change request &1 ?

  The SAP error message USMD5057 indicates that there is already a top-level work item associated with the change request you are trying to process. This typically occurs in the context of SAP Master Data Governance (MDG) when you attempt to create or modify a change request that already has an active work item.
  Cause:
  The error is caused by the existence of a top-level work item for the specified change request. This means that the system has detected that the change request is already being processed or has not been completed, and therefore, it cannot allow the creation of another work item for the same request.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Work Items:
  
  Go to the relevant transaction (e.g., MDG Change Request Monitor) to check if there are any existing work items for the change request in question.
  Identify the status of the existing work item. If it is still in process, you may need to wait until it is completed or canceled.
  
  
  
  Complete or Cancel the Existing Work Item:
  
  If the existing work item is still open and you have the necessary permissions, you can complete or cancel it.
  If you are not the owner of the work item, you may need to contact the person responsible for it to take appropriate action.
  
  
  
  Review Change Request Status:
  
  Ensure that the change request is in a state that allows for further processing. If it is in a locked state or has been rejected, you may need to address those issues first.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about how to proceed, consult the SAP documentation related to MDG and change requests.
  If the issue persists, consider reaching out to your SAP support team or SAP Help Portal for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MDGIMG, MDGCR, or SWI1 (for work item monitoring).
  User Roles and Permissions: Ensure that you have the necessary roles and permissions to view and manage work items and change requests.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the USMD5057 error and continue with your change request processing in SAP MDG.