How To Fix USMD2380 - In the Notes tab page, explain why you disagree with the change request

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD2 - Master Data: UI Modeling

• Message number: 380

• Message text: In the Notes tab page, explain why you disagree with the change request

What causes this issue?

If you reject a change request, disagree with it, or forward it for
revision, you must enter a reason for your decision in the <LS>Notes</>
tab page.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message USMD2380 - In the Notes tab page, explain why you disagree with the change request ?

  The SAP error message USMD2380 typically occurs in the context of the SAP Master Data Governance (MDG) application, particularly when dealing with change requests. This error indicates that there is a requirement to provide a justification or explanation for why a change request is being disagreed with in the Notes tab.
  Cause:
  The error arises when a user attempts to reject or disagree with a change request without providing the necessary comments or notes in the designated Notes tab. The system requires this information to ensure that all stakeholders understand the reasoning behind the decision, which is crucial for maintaining data integrity and transparency in the governance process.
  Solution:
  To resolve the USMD2380 error, follow these steps:
  
  
  Open the Change Request: Navigate to the change request that you are reviewing.
  
  
  Go to the Notes Tab: Locate the Notes tab within the change request interface.
  
  
  Provide Justification: Enter a clear and concise explanation of why you disagree with the change request. This could include reasons such as:
  
  The proposed changes do not align with business requirements.
  There are inaccuracies in the data being proposed.
  The change could lead to compliance issues.
  Alternative solutions or suggestions for improvement.
  
  
  
  Save the Changes: After entering your notes, ensure you save the changes to the change request.
  
  
  Re-attempt the Action: Once the notes are saved, you can proceed with rejecting or disagreeing with the change request without encountering the error.
  
  
  Related Information:
  
  Documentation: Refer to the SAP MDG documentation for guidelines on managing change requests and the importance of providing notes.
  User Training: Ensure that users involved in the change request process are trained on the importance of documenting their decisions and the required steps to do so.
  System Configuration: If the error persists or if there are additional requirements for notes, consult with your SAP system administrator to check if there are specific configurations or validations set up in your MDG environment.
  
  By following these steps and understanding the importance of providing justification, you can effectively manage change requests in SAP MDG and avoid encountering the USMD2380 error.