How To Fix USMD2344 - Create a note and specify a reason for withdrawing the change request

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD2 - Master Data: UI Modeling

• Message number: 344

• Message text: Create a note and specify a reason for withdrawing the change request

What causes this issue?

If you withdraw a change request, you have to enter a reason for this on
the <LS>Notes </>tab page.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message USMD2344 - Create a note and specify a reason for withdrawing the change request ?

  The SAP error message USMD2344 typically occurs in the context of the SAP Change Request Management (ChaRM) process, particularly when dealing with change requests in the SAP Solution Manager. This error indicates that a note must be created to specify the reason for withdrawing a change request.
  Cause:
  The error arises when a user attempts to withdraw a change request without providing the necessary documentation or justification. The system requires a note to be created that outlines the reason for the withdrawal, ensuring that there is a record of why the change request is being canceled.
  Solution:
  To resolve the USMD2344 error, follow these steps:
  
  
  Create a Note:
  
  Navigate to the change request in question.
  Look for an option to create a note or comment related to the change request.
  Provide a clear and concise reason for withdrawing the change request. This could include reasons such as project scope changes, resource availability, or any other relevant factors.
  
  
  
  Withdraw the Change Request:
  
  After creating the note, attempt to withdraw the change request again.
  Ensure that all required fields are filled out correctly.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to create notes and withdraw change requests. If you lack the required permissions, contact your SAP administrator.
  
  
  
  Consult Documentation:
  
  If you are unsure about the process, refer to the SAP Solution Manager documentation or your organization's internal guidelines for managing change requests.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  SAP Solution Manager: This is a platform that provides tools for managing the entire lifecycle of SAP solutions, including change request management.
  Change Request Management (ChaRM): A process within SAP Solution Manager that helps manage changes to SAP systems, ensuring that changes are documented, approved, and tracked.
  SAP Notes: These are documents provided by SAP that contain information about specific issues, solutions, and best practices. You can search for relevant SAP Notes related to error USMD2344 for additional insights.
  
  By following these steps, you should be able to resolve the USMD2344 error and successfully withdraw the change request.