How To Fix UR162 - Internal error in status administration: Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: UR -

• Message number: 162

• Message text: Internal error in status administration: Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UR162 - Internal error in status administration: Contact SAP ?

  The SAP error message UR162, which indicates an "Internal error in status administration: Contact SAP," typically arises from issues related to the status management of objects in the SAP system. This error can occur in various contexts, such as during the processing of documents, workflows, or when trying to change the status of an object.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the status data stored in the database.
  System Bugs: The error could be due to a bug in the SAP software or a specific transaction.
  Configuration Issues: Incorrect configuration settings related to status management or workflows.
  Database Issues: Problems with the underlying database, such as corruption or locking issues.
  Authorization Issues: Lack of proper authorizations to perform certain actions related to status changes.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP often provides fixes or workarounds for known issues.
  System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Data Consistency Check: Run consistency checks on the affected objects to identify and resolve any inconsistencies.
  Recreate the Issue: Try to reproduce the error in a test environment to gather more information about the conditions that lead to the error.
  Contact SAP Support: If the issue persists and you cannot find a resolution, contact SAP Support with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the actions that triggered the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in status management, such as those for workflow management or document processing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve known issues.
  
  Conclusion:
  The UR162 error is indicative of an internal issue within the SAP system related to status management. By following the suggested steps, you can diagnose and potentially resolve the issue or gather enough information to seek assistance from SAP Support.