How To Fix UPX_KPI721 - Characteristic &1 is not found in planning level &2 of area &3

SAP Error Message - Details

• Message type: E = Error

• Message class: UPX_KPI - CRM Planning Services Messages

• Message number: 721

• Message text: Characteristic &1 is not found in planning level &2 of area &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UPX_KPI721 - Characteristic &1 is not found in planning level &2 of area &3 ?

  The SAP error message UPX_KPI721 indicates that a specific characteristic is not found in the planning level of a particular area. This error typically occurs in the context of SAP Integrated Business Planning (IBP) or SAP Analytics Cloud (SAC) when working with planning models and key performance indicators (KPIs).
  Cause:
  
  Missing Characteristic: The characteristic specified in the error message (&1) is not defined in the planning level (&2) for the specified area (&3). This could happen if the characteristic was removed or not included in the planning level configuration.
  Incorrect Configuration: The planning level may not be correctly configured to include all necessary characteristics that are required for the calculations or reporting.
  Data Model Changes: Changes in the data model or planning area might have led to the characteristic being excluded from the planning level.
  Typographical Errors: There might be a typo in the characteristic name or the planning level name.
  
  Solution:
  
  
  Check Planning Level Configuration:
  
  Go to the planning area configuration in SAP IBP or SAC.
  Verify that the characteristic (&1) is included in the planning level (&2) for the specified area (&3).
  If it is missing, you may need to add it to the planning level.
  
  
  
  Review Data Model:
  
  Ensure that the data model has not changed in a way that affects the planning level.
  If changes were made, consider updating the planning level to reflect the current data model.
  
  
  
  Correct Typographical Errors:
  
  Double-check the names of the characteristic and planning level for any typographical errors.
  Ensure that the names match exactly as defined in the system.
  
  
  
  Rebuild or Refresh Planning Levels:
  
  If the planning level configuration seems correct but the error persists, consider rebuilding or refreshing the planning levels to ensure that all characteristics are correctly recognized.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring planning levels and characteristics.
  
  
  
  Contact Support:
  
  If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP IBP Documentation: Review the official SAP documentation for Integrated Business Planning for detailed information on planning levels and characteristics.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found.
  Training Resources: Consider SAP training resources or courses that cover planning area configuration and data modeling in IBP or SAC.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.