How To Fix UPX_KPI704 - Characteristic &1 is not found in planning level &2 of area &3

SAP Error Message - Details

• Message type: E = Error

• Message class: UPX_KPI - CRM Planning Services Messages

• Message number: 704

• Message text: Characteristic &1 is not found in planning level &2 of area &3

What causes this issue?

Characteristic &V1& was chosen as an access characteristic in a
planning level of the knowledge base. However, this characteristic is
not found in the data in planning level &V2& of planning area &V3& to
which the data in the knowledge base is to be applied via a planning
function.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either include characteristic &V1& in planning level &V2& of planning
area &V3& or change the planning level of the knowledge base.
For more information about the selection of parameters, see the
documentation in the SAP Library under <LS>Business Planning and
Simulation -> Planning Applications -> Customer Relationship Analytics
-> Sales and Promotion Planning for the Consumer Goods Industry</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPX_KPI704 - Characteristic &1 is not found in planning level &2 of area &3 ?

  The SAP error message UPX_KPI704 indicates that a specific characteristic (denoted as &1) is not found in the planning level (denoted as &2) of the specified area (denoted as &3). This error typically occurs in the context of SAP Integrated Business Planning (IBP) or SAP Analytics Cloud (SAC) when working with planning models, key performance indicators (KPIs), or planning levels.
  Cause:
  
  Missing Characteristic: The characteristic you are trying to use in your planning level does not exist in the defined planning area.
  Incorrect Planning Level: The planning level you are referencing may not be correctly set up or may not include the characteristic you are trying to access.
  Data Model Changes: If there have been recent changes to the data model, such as the addition or removal of characteristics, it may lead to this error.
  Typographical Errors: There may be a typo in the characteristic name or the planning level name.
  
  Solution:
  
  
  Check Planning Area Configuration:
  
  Go to the planning area configuration in SAP IBP or SAC.
  Verify that the characteristic (e.g., &1) is included in the planning level (e.g., &2) of the specified area (e.g., &3).
  
  
  
  Update Planning Level:
  
  If the characteristic is missing, you may need to add it to the planning level.
  Ensure that the planning level is correctly defined to include all necessary characteristics.
  
  
  
  Review Data Model Changes:
  
  If there have been recent changes to the data model, review those changes to ensure that they have been correctly implemented and that all necessary characteristics are still present.
  
  
  
  Check for Typos:
  
  Double-check the names of the characteristic and planning level for any typographical errors.
  
  
  
  Rebuild or Refresh:
  
  If the issue persists, consider rebuilding or refreshing the planning area or the data model to ensure that all configurations are up to date.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the planning area and characteristics.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Training and Documentation: Review training materials or documentation related to SAP IBP or SAC to better understand planning levels and characteristics.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.