How To Fix UPWB122 - Internal error when opening file browser

SAP Error Message - Details

• Message type: E = Error

• Message class: UPWB - Messages for Development Class UPWB

• Message number: 122

• Message text: Internal error when opening file browser

What causes this issue?

The file browser could not be openend. An unexpected error occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Report this error to SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPWB122 - Internal error when opening file browser ?

  The SAP error message UPWB122, which indicates an "Internal error when opening file browser," typically occurs in the context of SAP BusinessObjects or SAP BW (Business Warehouse) when users attempt to access the file browser for uploading or managing files. This error can be caused by various factors, including configuration issues, permission problems, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the SAP system or the file browser configuration can lead to this error.
  Permission Problems: The user may not have the necessary permissions to access the file browser or the underlying file system.
  System Bugs: There may be bugs in the version of SAP you are using that lead to this error.
  Network Issues: Connectivity problems between the SAP system and the file storage location can also trigger this error.
  Browser Compatibility: Sometimes, the web browser being used may not be fully compatible with the SAP interface.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the appropriate permissions to access the file browser and the directories involved.
  Review Configuration: Verify the configuration settings for the file browser in the SAP system. This includes checking paths, file types allowed, and any other relevant settings.
  Update SAP: If you are using an older version of SAP, consider applying the latest patches or updates, as these may contain fixes for known bugs.
  Clear Cache: Clear the browser cache or try accessing the file browser from a different browser or in incognito mode to rule out browser-related issues.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the file storage location.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Review the official SAP documentation for the specific module you are using, as it may contain troubleshooting steps or configuration guidelines.
  Logs: Check the application logs for more detailed error messages that could provide additional context for the UPWB122 error.
  
  By following these steps, you should be able to diagnose and potentially resolve the UPWB122 error in your SAP environment.