How To Fix UPWB029 - HTML page cannot be loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: UPWB - Messages for Development Class UPWB

• Message number: 029

• Message text: HTML page cannot be loaded

What causes this issue?

Generate the BSP application once more.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPWB029 - HTML page cannot be loaded ?

  The SAP error message UPWB029, which states "HTML page cannot be loaded," typically occurs in the context of SAP BusinessObjects or SAP BW (Business Warehouse) when there is an issue with loading a web-based application or report. This error can arise due to various reasons, including configuration issues, network problems, or browser compatibility.
  Causes:
  
  Network Issues: There may be connectivity problems between the client and the SAP server.
  Browser Compatibility: The web browser being used may not be compatible with the SAP application.
  Incorrect URL: The URL being accessed may be incorrect or malformed.
  Server Configuration: The SAP server may not be properly configured to serve HTML content.
  Firewall/Proxy Settings: Firewalls or proxy settings may be blocking access to the required resources.
  Missing or Corrupted Files: Required HTML or JavaScript files may be missing or corrupted on the server.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is a stable connection to the SAP server. You can try pinging the server or accessing other resources to confirm connectivity.
  Verify URL: Double-check the URL you are trying to access to ensure it is correct.
  Browser Compatibility: Try accessing the application using a different web browser or updating the current browser to the latest version. SAP applications often work best with specific browsers.
  Clear Browser Cache: Clear the cache and cookies of your web browser to eliminate any cached errors.
  Check Server Configuration: Ensure that the SAP server is configured correctly to serve HTML content. This may involve checking the web dispatcher or application server settings.
  Review Firewall/Proxy Settings: If you are behind a firewall or using a proxy, ensure that the necessary ports and URLs are whitelisted.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for troubleshooting web applications and error messages.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs on the SAP server for any error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the UPWB029 error effectively.