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How To Fix UPS1094 - Errors while sending e-mail


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UPS1 - SEM-BPS Status and Tracking System Messages

  • Message number: 094

  • Message text: Errors while sending e-mail

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UPS1094 - Errors while sending e-mail ?

    The SAP error message UPS1094 indicates that there are errors while attempting to send an email. This error can arise from various issues related to the configuration of the SAP system, the email server, or the email settings. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Incorrect SMTP Configuration: The SMTP settings in the SAP system may not be configured correctly, leading to issues in sending emails.
    2. Network Issues: There may be network connectivity problems between the SAP system and the email server.
    3. Email Server Issues: The email server itself may be down or experiencing issues.
    4. Invalid Email Address: The recipient's email address may be invalid or incorrectly formatted.
    5. Authorization Issues: The user may not have the necessary authorizations to send emails from the SAP system.
    6. Email Size Limit: The email being sent may exceed the size limits set by the email server.

    Solutions:

    1. Check SMTP Configuration:

      • Go to transaction code SCOT in SAP.
      • Verify the SMTP node settings, including the SMTP server address, port, and authentication details.
      • Ensure that the settings match those required by your email provider.
    2. Test Connectivity:

      • Use transaction code SOST to check the status of sent emails and any errors logged.
      • Ensure that the SAP system can reach the email server. You can use tools like ping or telnet to test connectivity.
    3. Check Email Server Status:

      • Verify that the email server is operational and not experiencing downtime or issues.
      • Check with your IT department or email service provider for any known issues.
    4. Validate Email Addresses:

      • Ensure that the email addresses being used are valid and correctly formatted.
      • Check for typos or incorrect domain names.
    5. Review Authorizations:

      • Ensure that the user sending the email has the necessary authorizations in SAP to send emails.
      • Check user roles and profiles for any restrictions.
    6. Check Email Size:

      • If the email contains large attachments, check the size and ensure it does not exceed the limits set by the email server.
      • Consider compressing attachments or reducing their size.

    Related Information:

    • Transaction Codes:

      • SCOT: Configure and monitor the SMTP settings.
      • SOST: Monitor the status of sent emails and view error logs.
      • SICF: Check the Internet Communication Framework settings if using web-based email.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to email sending errors.

    • Logs and Traces: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the issue.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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