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How To Fix UPS1049 - No e-mail address is maintained in USR02 for user &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UPS1 - SEM-BPS Status and Tracking System Messages

  • Message number: 049

  • Message text: No e-mail address is maintained in USR02 for user &1

  • Show details Hide details
  • What causes this issue?

    No e-mail address has been maintained for user &V1& in USR02.
    The user requires an e-mail address in the STS in USR02 so that if there
    is a status change in the STS Monitor, an e-mail will be sent
    automatically.
    Make sure that the e-mail address entered in Customizing in the STS
    is used as a receiver address.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Maintain an e-mail address for the user in user maintenance SU01.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UPS1049 - No e-mail address is maintained in USR02 for user &1 ?

    The SAP error message UPS1049 indicates that there is no email address maintained for the specified user in the USR02 table. This can prevent certain functionalities, such as sending notifications or alerts via email, from working properly.

    Cause:

    The error occurs when:

    • The user profile does not have an email address assigned in the system.
    • The email address field in the user master record is empty or incorrectly configured.

    Solution:

    To resolve this issue, you need to maintain the email address for the user in the SAP system. Here are the steps to do this:

    1. Access User Maintenance:

      • Use transaction code SU01 to access the user maintenance screen.
    2. Enter User ID:

      • Enter the user ID that is causing the error and click on the "Display" button.
    3. Edit User Information:

      • Click on the "Change" button to edit the user information.
    4. Maintain Email Address:

      • Navigate to the "Address" tab.
      • In the "Internet" section, enter a valid email address in the "E-mail" field.
    5. Save Changes:

      • After entering the email address, save the changes.
    6. Verify:

      • You can verify that the email address has been correctly saved by displaying the user record again.

    Related Information:

    • Table USR02: This table contains user master records, including email addresses and other user-related information.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to receive emails or notifications.
    • Email Configuration: Check if the SAP system is properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) to ensure that the email sending functionality is active and correctly set up.
    • Testing Email Functionality: After updating the email address, you may want to test the email functionality by triggering an event that sends an email to the user.

    By following these steps, you should be able to resolve the UPS1049 error and ensure that the user can receive emails as intended.

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