How To Fix UPS1038 - You have to set both the from status and the to status

SAP Error Message - Details

• Message type: E = Error

• Message class: UPS1 - SEM-BPS Status and Tracking System Messages

• Message number: 038

• Message text: You have to set both the from status and the to status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UPS1038 - You have to set both the from status and the to status ?

  The SAP error message UPS1038, which states "You have to set both the from status and the to status," typically occurs in the context of workflow or status management within SAP systems, particularly when dealing with the SAP Business Workflow or similar applications.
  Cause:
  This error arises when a user attempts to perform an action that requires both a "from" status and a "to" status to be defined, but one or both of these statuses are missing. This can happen in various scenarios, such as:
  
  When trying to change the status of a document or workflow item without specifying both the starting and ending statuses.
  When configuring status transitions in a workflow or business process and failing to define the necessary parameters.
  
  Solution:
  To resolve the UPS1038 error, follow these steps:
  
  
  Check the Status Configuration:
  
  Navigate to the relevant configuration settings for the workflow or status management.
  Ensure that both the "from" status and "to" status are defined correctly in the workflow or status transition settings.
  
  
  
  Review the Workflow Definition:
  
  If you are working with a specific workflow, check the workflow definition to ensure that all necessary statuses are included and correctly linked.
  Make sure that the statuses you are trying to use are active and valid within the context of the workflow.
  
  
  
  Input Both Statuses:
  
  When prompted for status changes, ensure that you are entering both the "from" and "to" statuses in the appropriate fields.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources related to the specific module you are working with to understand the requirements for status transitions.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the workflow or status change again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check SAP's support portal for any notes or articles related to UPS1038 for additional context or updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing workflows or statuses, such as SWDD (Workflow Builder) or SWI1 (Work Item Selection).
  User Roles and Authorizations: Ensure that you have the necessary permissions to change statuses in the workflow, as lack of authorization can sometimes lead to unexpected errors.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.