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How To Fix UPP_LB027 - The display in MS Excel cannot be started


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UPP_LB - Layout Builder: Messages

  • Message number: 027

  • Message text: The display in MS Excel cannot be started

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UPP_LB027 - The display in MS Excel cannot be started ?

    The SAP error message UPP_LB027, which states "The display in MS Excel cannot be started," typically occurs when there is an issue with the integration between SAP and Microsoft Excel. This error can arise due to several reasons, including configuration issues, missing components, or problems with the Excel installation itself.

    Causes:

    1. Excel Not Installed or Not Configured Properly: If Microsoft Excel is not installed on the machine or is not configured correctly, SAP will not be able to launch it.
    2. Incorrect File Associations: If the file associations for Excel files are not set correctly in the operating system, it may prevent SAP from opening Excel.
    3. SAP GUI Configuration: The SAP GUI may not be configured to work with Excel properly.
    4. Missing or Corrupted Add-ins: If the necessary SAP add-ins for Excel are missing or corrupted, this can lead to the error.
    5. Permissions Issues: Insufficient permissions to access Excel or the required files can also cause this error.
    6. Compatibility Issues: There may be compatibility issues between the version of SAP and the version of Excel being used.

    Solutions:

    1. Check Excel Installation: Ensure that Microsoft Excel is installed and functioning correctly. Open Excel independently to verify that it works without issues.
    2. Repair Office Installation: If Excel is installed but not working properly, consider repairing the Office installation through the Control Panel.
    3. Check SAP GUI Settings:
      • Go to the SAP GUI options and ensure that the settings for exporting to Excel are correctly configured.
      • Check the "Export" settings in the SAP GUI options to ensure that the correct method for exporting to Excel is selected.
    4. Reinstall SAP Add-ins: If the SAP add-ins for Excel are missing or corrupted, reinstall them. This can usually be done through the SAP installation package or by downloading the latest version from the SAP support portal.
    5. File Associations: Ensure that the file associations for Excel files (like .xls, .xlsx) are set to open with Microsoft Excel.
    6. Check Permissions: Ensure that the user has the necessary permissions to access Excel and any related files.
    7. Update Software: Ensure that both SAP and Microsoft Excel are updated to the latest versions to avoid compatibility issues.
    8. Check for Background Processes: Sometimes, background processes or instances of Excel may interfere. Ensure that no other instances of Excel are running when trying to export from SAP.

    Related Information:

    • SAP Notes: Check SAP Notes related to UPP_LB027 for any specific patches or updates that may address this issue.
    • System Requirements: Verify that your system meets the requirements for both SAP and Microsoft Excel.
    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    If the problem persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.

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