How To Fix UPP_FR005 - Error when reading the document

SAP Error Message - Details

• Message type: E = Error

• Message class: UPP_FR - Frontend

• Message number: 005

• Message text: Error when reading the document

What causes this issue?

The document belonging to layout &V1& could not be loaded.

System Response

The system is attempting to start a standard document with MS Excel.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPP_FR005 - Error when reading the document ?

  The SAP error message UPP_FR005, which indicates an error when reading a document, typically arises in the context of the SAP Universal Process Platform (UPP) or related document management systems. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Document Not Found: The document ID or reference being accessed may not exist in the system.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Document Status: The document may be in a status that prevents it from being read (e.g., archived or deleted).
  System Configuration: There may be configuration issues in the document management system or UPP settings.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can lead to this error.
  Network Issues: Temporary network issues can prevent the system from accessing the document.
  
  Solutions:
  
  Verify Document ID: Check if the document ID or reference is correct and exists in the system.
  Check Authorizations: Ensure that the user has the necessary permissions to access the document. This may involve checking user roles and authorizations in SAP.
  Document Status Check: Verify the status of the document to ensure it is not archived or deleted. If it is archived, you may need to restore it.
  Review Configuration: Check the configuration settings in the UPP or document management system to ensure everything is set up correctly.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. This may involve checking for connectivity issues or running database repair tools.
  Network Troubleshooting: If the issue is suspected to be network-related, check the network connection and ensure that there are no interruptions.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide insights into the root cause.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for UPP and document management systems for best practices and troubleshooting guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with an SAP expert for further assistance.