How To Fix UPO_MIG339 - Step with status New cannot be cancelled.

SAP Error Message - Details

• Message type: E = Error

• Message class: UPO_MIG - Message Class for PRA->UOM Migration

• Message number: 339

• Message text: Step with status New cannot be cancelled.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UPO_MIG339 - Step with status New cannot be cancelled. ?

  The SAP error message UPO_MIG339, which states "Step with status New cannot be cancelled," typically occurs in the context of the SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with process steps in a migration or workflow scenario. This error indicates that there is an attempt to cancel a step that is still in the "New" status, which is not allowed.
  Cause:
  
  Step Status: The primary cause of this error is that the step you are trying to cancel has not yet been processed or executed. It is still in the "New" status, meaning it has not moved to a status that allows for cancellation.
  Workflow Logic: The workflow or process logic may not be designed to allow cancellation of steps that have not yet been executed.
  User Permissions: There may be restrictions based on user roles or permissions that prevent the cancellation of certain steps.
  
  Solution:
  
  Check Step Status: Verify the status of the step you are trying to cancel. If it is indeed in the "New" status, you may need to wait until it is processed or executed before attempting to cancel it.
  Modify Workflow Logic: If you have control over the workflow design, consider modifying the logic to handle cancellation requests more gracefully, allowing for cancellation of steps that are still in the "New" status if that aligns with your business requirements.
  User Permissions: Ensure that the user attempting to cancel the step has the necessary permissions to perform this action. If not, consult with your SAP administrator to adjust permissions as needed.
  Consult Documentation: Review SAP documentation or notes related to the specific process or migration you are working on. There may be specific guidelines or best practices for handling such errors.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights specific to your version or configuration of SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to process management in SAP, such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Frequency).
  Process Monitoring: Use transaction codes like SXMB_MONI or SXI_MONITOR to monitor the status of messages and processes in SAP PI/PO.
  Workflow Management: Understanding the workflow management tools and configurations in SAP can help in troubleshooting and resolving issues related to process steps.
  
  By following these steps, you should be able to address the UPO_MIG339 error effectively.