How To Fix UMM_CUSTOMIZING052 - Graphic type not supported. Setting is reset

SAP Error Message - Details

• Message type: E = Error

• Message class: UMM_CUSTOMIZING - Messages from the Management Cockpit Maintenance Transaction

• Message number: 052

• Message text: Graphic type not supported. Setting is reset

What causes this issue?

You have selected a graphic type that is not currently supported by SAP
SEM-CPM.

System Response

The graphic type is reset to the previous setting.

How to fix this error?

Select a different graphic type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMM_CUSTOMIZING052 - Graphic type not supported. Setting is reset ?

  The SAP error message UMM_CUSTOMIZING052 indicates that the graphic type you are trying to use is not supported in the current configuration. This error typically arises in the context of SAP's User Management Engine (UME) or when dealing with graphical representations in various SAP applications.
  Cause:
  
  Unsupported Graphic Type: The graphic type you are trying to use (e.g., a specific image format) is not supported by the SAP system.
  Configuration Issues: There may be a misconfiguration in the settings related to graphics or media types in the SAP system.
  Missing or Incorrect MIME Type: The MIME type for the graphic may not be correctly defined or registered in the system.
  
  Solution:
  
  
  Check Supported Formats: Verify the graphic formats that are supported by your SAP system. Commonly supported formats include JPEG, PNG, and GIF. If you are using a different format, consider converting the graphic to a supported type.
  
  
  Review Configuration Settings:
  
  Navigate to the relevant configuration settings in the SAP system where graphics are defined.
  Ensure that the settings for graphic types are correctly configured.
  
  
  
  MIME Type Registration:
  
  Check if the MIME type for the graphic is registered in the SAP system.
  You can do this by going to transaction SICHT (MIME Types) and ensuring that the required MIME type is present.
  
  
  
  Update or Reset Settings: If you have recently made changes to the graphic settings, consider resetting them to default or updating them to ensure compatibility.
  
  
  Consult Documentation: Refer to the SAP documentation or help portal for specific guidelines on supported graphic types and configuration settings.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.