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How To Fix UMM_CUSTDATA102 - Document not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UMM_CUSTDATA - Message Texts from Database Interface of MC Customizing

  • Message number: 102

  • Message text: Document not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UMM_CUSTDATA102 - Document not found ?

    The SAP error message UMM_CUSTDATA102, which states "Document not found," typically occurs in the context of the SAP system when a user attempts to access a document or data record that does not exist or cannot be retrieved. This error can arise in various scenarios, such as when working with customer data, documents, or transactions.

    Causes:

    1. Document Deletion: The document you are trying to access may have been deleted or archived.
    2. Incorrect Document Number: The document number or identifier you are using may be incorrect or mistyped.
    3. Authorization Issues: The user may not have the necessary permissions to view the document.
    4. Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
    5. Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the inability to find the document.

    Solutions:

    1. Verify Document Number: Double-check the document number or identifier you are using to ensure it is correct.
    2. Check Document Status: Look into whether the document has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
    3. Review User Permissions: Ensure that the user has the necessary authorizations to access the document. This may involve checking roles and permissions in the SAP system.
    4. Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to investigate any potential data synchronization issues or configuration problems.
    5. Use Transaction Codes: Utilize relevant transaction codes (like SE16 or SE11) to check the underlying database tables for the existence of the document.
    6. Check Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or solutions based on the version of SAP you are using.
    • Documentation: Refer to SAP documentation for the specific module you are working with to understand the context of the error better.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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