How To Fix UMM_CUSTDATA013 - Frame '&1' is locked by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UMM_CUSTDATA - Message Texts from Database Interface of MC Customizing

• Message number: 013

• Message text: Frame '&1' is locked by &2

What causes this issue?

You have attempted to open frame "&V1&". This object (or one of its
subobjects) is currently being processed by user "&V2&" and is,
therefore locked for other users.

System Response

The object remains locked exclusively for user "&V2&" until this user
finishes processing.

How to fix this error?

Try to open the frame later or contact the current user "&V2&".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMM_CUSTDATA013 - Frame '&1' is locked by &2 ?

  The SAP error message UMM_CUSTDATA013 indicates that a specific frame (identified by '&1') is currently locked by another user or process (identified by '&2'). This typically occurs in the context of customizing or maintaining data in SAP, where multiple users may attempt to access or modify the same data simultaneously.
  Cause:
  
  Concurrent Access: Another user or process is currently editing or has locked the frame you are trying to access.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Configuration: Certain configurations or settings in the system may lead to locks being held longer than necessary.
  
  Solution:
  
  Wait and Retry: If the lock is held by another user, you may need to wait until they finish their task and release the lock. You can try again after some time.
  Identify the Locking User: Use transaction code SM12 to check for locks in the system. You can see which user is holding the lock and potentially contact them to see if they can release it.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for Long-Running Transactions: Investigate if there are any long-running transactions that might be holding the lock unnecessarily. If so, you may need to address those processes.
  System Configuration Review: If this issue occurs frequently, consider reviewing the system configuration and user access patterns to minimize locking conflicts.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  User Communication: If you identify the user holding the lock, communicate with them to understand their needs and coordinate access.
  Documentation: Refer to SAP documentation or support notes for specific guidance related to your version of SAP and the context in which the error occurs.
  
  If the problem persists or if you are unsure about taking any actions, it may be advisable to consult with your SAP Basis team or SAP support for further assistance.