How To Fix UMM_CUSTDATA010 - Cockpit '&1' or one of its subobjects is locked by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UMM_CUSTDATA - Message Texts from Database Interface of MC Customizing

• Message number: 010

• Message text: Cockpit '&1' or one of its subobjects is locked by &2

What causes this issue?

You have attempted to open Cockpit "&V1&". This object (or one of its
subobjects) is currently being processed by user "&V2&" and is,
therefore locked for other users.

System Response

The object remains locked exclusively for user "&V2&" until this user
finishes processing.

How to fix this error?

Try to open the Cockpit later or contact the current user "&V2&".

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMM_CUSTDATA010 - Cockpit '&1' or one of its subobjects is locked by &2 ?

  The SAP error message UMM_CUSTDATA010 indicates that a specific cockpit (or one of its subobjects) is locked by another user or process. This typically occurs in the context of SAP's User Management Engine (UME) or when dealing with custom cockpits in the SAP system.
  Cause:
  
  User Lock: The cockpit or subobject is currently being edited or accessed by another user, which prevents you from making changes.
  Transaction Lock: A transaction that is being executed may have locked the object, preventing other transactions from accessing it.
  System Lock: The system may have a lock due to a background job or a process that is currently running.
  
  Solution:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for lock entries. You can filter by the user ID or the object name to see if there are any active locks.
  If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  
  
  
  Identify the Locking User:
  
  The error message indicates which user is holding the lock (represented by &2). You can reach out to that user to coordinate access to the cockpit.
  
  
  
  Wait and Retry:
  
  If the lock is due to a legitimate process (like a background job), you may need to wait until that process completes before trying again.
  
  
  
  Check for Background Jobs:
  
  Use transaction code SM37 to check if there are any background jobs that might be locking the cockpit or subobject. If a job is running, you may need to wait for it to finish.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, it may be necessary to consult with your SAP Basis team. They can provide insights into system locks and help release them if necessary.
  
  
  
  Related Information:
  
  User Management Engine (UME): This is part of the SAP NetWeaver platform that manages user data and roles. Understanding how UME works can help in troubleshooting related issues.
  Lock Management: Familiarize yourself with how SAP handles locks and transactions. This can help in understanding why certain objects may be locked and how to manage them effectively.
  Authorization Issues: Sometimes, the inability to access certain objects may also be related to authorization issues. Ensure that you have the necessary permissions to access and modify the cockpit.
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error message UMM_CUSTDATA010.