How To Fix UMK617 - Host or service number was not found; check the URL

SAP Error Message - Details

• Message type: E = Error

• Message class: UMK - Measures

• Message number: 617

• Message text: Host or service number was not found; check the URL

What causes this issue?

Error when initialising the HTTP client to read data from an external
HTTP server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Verify whether both the host name and the service number have been
entered correctly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMK617 - Host or service number was not found; check the URL ?

  The SAP error message UMK617, which states "Host or service number was not found; check the URL," typically indicates that there is an issue with the connection to a specified host or service in the SAP system. This error can occur in various contexts, such as when trying to connect to an external service, a database, or a web service.
  Causes:
  
  Incorrect Hostname or URL: The hostname or URL specified in the configuration is incorrect or misspelled.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the specified host.
  Service Not Running: The service you are trying to connect to may not be running or may be down.
  Firewall Restrictions: A firewall may be blocking access to the specified host or service.
  DNS Resolution Issues: The DNS server may not be able to resolve the hostname to an IP address.
  Configuration Errors: There may be errors in the configuration settings within the SAP system or the application trying to connect.
  
  Solutions:
  
  Check the Hostname/URL: Verify that the hostname or URL is correct. Ensure there are no typos and that it is formatted correctly.
  Test Network Connectivity: Use tools like ping or traceroute to check if the SAP system can reach the specified host. This can help identify network issues.
  Verify Service Status: Ensure that the service you are trying to connect to is up and running. You may need to check the service logs or contact the service administrator.
  Check Firewall Settings: Ensure that there are no firewall rules blocking access to the host or service. You may need to work with your network team to verify this.
  DNS Configuration: Check the DNS settings on the SAP server to ensure it can resolve the hostname correctly. You can also try using the IP address directly instead of the hostname to see if that resolves the issue.
  Review SAP Configuration: Check the relevant configuration settings in SAP (such as RFC destinations, HTTP connections, etc.) to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Logs: Review the application logs and system logs for additional error messages or context that may help diagnose the issue.
  Documentation: Refer to SAP documentation for the specific module or service you are working with to ensure that all configuration steps have been followed correctly.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.