How To Fix UMGLOG068 - HELP_OBJECT_SHOW failed

SAP Error Message - Details

• Message type: E = Error

• Message class: UMGLOG - Message class for the SPUMG Main Log

• Message number: 068

• Message text: HELP_OBJECT_SHOW failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMGLOG068 - HELP_OBJECT_SHOW failed ?

  The SAP error message UMGLOG068, which states "HELP_OBJECT_SHOW failed," typically occurs in the context of the SAP GUI when trying to access help documentation or when attempting to display help objects. This error can arise due to various reasons, including configuration issues, missing components, or system settings.
  Possible Causes:
  
  Missing Help Documentation: The help documentation for the specific transaction or object may not be installed or available in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the help object.
  System Configuration: There may be issues with the configuration of the SAP system or the help server.
  Network Issues: If the help documentation is stored on a remote server, network issues could prevent access.
  SAP GUI Version: Incompatibility between the SAP GUI version and the SAP system version may lead to this error.
  
  Solutions:
  
  Check Help Documentation: Ensure that the relevant help documentation is installed and available in the system. You can check this in the SAP system settings.
  User Authorizations: Verify that the user has the necessary authorizations to access the help object. This can be done by checking the user's roles and authorizations in the SAP system.
  System Configuration: Review the configuration settings related to the help system. Ensure that the help server is correctly configured and accessible.
  Network Connectivity: If the help documentation is hosted on a remote server, check the network connectivity to ensure that there are no issues preventing access.
  Update SAP GUI: If you suspect that the issue is related to the SAP GUI version, consider updating to the latest version compatible with your SAP system.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the context of the error.
  Community Forums: You can also check SAP community forums or other online resources where users may have encountered similar issues and shared their solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the UMGLOG068 error in your SAP environment.