How To Fix UMGLOG016 - JOB_CLOSE failed (JOBNAME = &1, call from &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: UMGLOG - Message class for the SPUMG Main Log

• Message number: 016

• Message text: JOB_CLOSE failed (JOBNAME = &1, call from &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UMGLOG016 - JOB_CLOSE failed (JOBNAME = &1, call from &2) ?

  The SAP error message UMGLOG016 indicates that there was a failure in closing a job, specifically when the job name is referenced as &1 and the call is from &2. This error typically occurs in the context of background job processing in SAP, particularly when using the SAP Job Management (UMG) functionality.
  Causes:
  
  Job Not Found: The job specified by &1 may not exist or may have already been deleted.
  Job Already Closed: The job might have already been closed or completed, leading to an attempt to close it again.
  Authorization Issues: The user or process attempting to close the job may not have the necessary authorizations to perform this action.
  System Issues: There could be underlying system issues, such as database locks or inconsistencies in the job management tables.
  Configuration Issues: Incorrect configuration settings in the job management or background processing settings.
  
  Solutions:
  
  Check Job Status: Verify the status of the job using transaction codes like SM37 (Job Monitoring). Ensure that the job exists and check its current status.
  Review Logs: Look at the job logs and system logs for any additional error messages or warnings that could provide more context about the failure.
  Authorization Check: Ensure that the user or process has the necessary authorizations to close jobs. This may involve checking roles and permissions in the user profile.
  Retry Closing the Job: If the job is still in a valid state, try to close it again. If it has already been closed, you may not need to take any action.
  System Health Check: Perform a health check on the SAP system to ensure there are no underlying issues affecting job processing. This may include checking for database locks or inconsistencies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM36 (Define Job), and SM21 (System Log).
  SAP Documentation: Review SAP documentation related to background processing and job management for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.