How To Fix UMG417 - Table size could not be retrieved from database.

SAP Error Message - Details

• Message type: E = Error

• Message class: UMG - Message Class for the Unicode Migration Tool.

• Message number: 417

• Message text: Table size could not be retrieved from database.

What causes this issue?

During startup UMG_R3LOAD_RUNTIME_PREDICTION retrieves the size of all
tables of the database. But for unknown reasons the size could not be
retrieved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The parameter "Table size in GB" is set to 0. Use transaction
DBA_COCKPIT to retrieve the size of all tables manually and enter it in
the corresponding entry field on the selection screen of
UMG_R3LOAD_RUNTIME_PREDICTION.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMG417 - Table size could not be retrieved from database. ?

  The SAP error message UMG417, which states "Table size could not be retrieved from database," typically occurs in the context of database operations, particularly when the system is unable to access or retrieve the size of a specific database table. This can happen for various reasons, including database connectivity issues, permission problems, or inconsistencies in the database.
  Causes:
  
  Database Connectivity Issues: The SAP system may not be able to connect to the database due to network issues, database server downtime, or incorrect connection parameters.
  Permission Problems: The user or service account that the SAP system is using to connect to the database may not have the necessary permissions to access the metadata of the table.
  Database Corruption: There may be corruption in the database that prevents the retrieval of table size information.
  Configuration Issues: Incorrect configuration settings in the SAP system or the database can lead to this error.
  Database Version Compatibility: The version of the database may not be fully compatible with the version of SAP being used.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Ensure that the database server is up and running.
  Verify network connectivity between the SAP application server and the database server.
  Check the connection parameters in the SAP system configuration.
  
  
  
  Review User Permissions:
  
  Ensure that the user account used by SAP to connect to the database has the necessary permissions to access the table metadata.
  Grant the required permissions if they are missing.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to identify any corruption or issues.
  Use database-specific tools to check for and repair any inconsistencies.
  
  
  
  Configuration Review:
  
  Review the configuration settings in both the SAP system and the database to ensure they are correct.
  Check for any recent changes that may have affected the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation for any known issues related to the specific version of SAP and the database being used.
  Check for any patches or updates that may address this issue.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support or your database administrator for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error.
  Database Documentation: Consult the documentation for the specific database being used (e.g., Oracle, SQL Server, HANA) for troubleshooting steps related to metadata access.
  System Logs: Check the SAP system logs (transaction SM21) and database logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the UMG417 error in your SAP environment.