How To Fix UMG391 - Could not reset the Converter Cache (CCC). Reason &1. (see long text).


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UMG - Message Class for the Unicode Migration Tool.

  • Message number: 391

  • Message text: Could not reset the Converter Cache (CCC). Reason &1. (see long text).

  • Show details Hide details
  • What causes this issue?

    You changed the SPUMG option "Code Page for INDX type tables" in the
    SPUMG settings. When changing this option the so called Converter Cache
    (CCC) has to be reset but the reset failed. The return code was &V1&
    Return Code 1: the reason for the failure is not known.
    Return Code 2: the user does not have sufficient authorization to reset
    the CCC.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Depending on the return code please
    Return Code 1: call transaction /i18n and select "Trouble Shooting ->
    CCC Cache" from the menu. Reset the CCC by selecting "Clear Cache" from
    the menu bar.
    Return Code 2: Make sure you have sufficient authorization to reset the
    CCC. A check for the authorization object "S_ADMI_FCD" is done. The
    authorization "S_ADMI_FCD" for the field SCP1 has to be set.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UMG391 - Could not reset the Converter Cache (CCC). Reason &1. (see long text). ?
    The SAP error message UMG391, which states "Could not reset the Converter Cache (CCC). Reason &1," typically indicates an issue with the Converter Cache in the SAP system. This cache is used for various purposes, including data conversion and mapping, and issues with it can lead to problems in data processing.
    Causes:
    
    System 
    Configuration Issues: There may be misconfigurations in the system settings related to the Converter Cache. Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can prevent the cache from being reset. Insufficient Authorizations: The user attempting to reset the cache may not have the necessary authorizations to perform this action. Technical Errors: There could be bugs or technical errors in the SAP system that are preventing the cache from being reset. Memory Issues: Insufficient memory or resources on the application server can lead to failures in cache operations. Solutions: Check System Configuration: Review the configuration settings related to the Converter Cache

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant