How To Fix UMG384 - The text &1 could not be converted to Unicode.

SAP Error Message - Details

• Message type: E = Error

• Message class: UMG - Message Class for the Unicode Migration Tool.

• Message number: 384

• Message text: The text &1 could not be converted to Unicode.

What causes this issue?

An internal error occurred while converting a text from a non Unicode
code page to Unicode.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMG384 - The text &1 could not be converted to Unicode. ?

  The SAP error message UMG384 indicates that there is an issue with converting a specific text string to Unicode. This typically occurs when the system encounters characters that cannot be represented in the target Unicode encoding. Here are some details regarding the cause, potential solutions, and related information for this error:
  Cause:
  
  Non-Unicode Characters: The text string contains characters that are not supported in the Unicode character set. This can happen if the text is in a legacy encoding that does not map directly to Unicode.
  Data Corruption: The data being processed may be corrupted or improperly formatted, leading to conversion issues.
  Incorrect Encoding: The source encoding of the text may not match the expected encoding, causing the conversion to fail.
  System Configuration: The SAP system may not be properly configured to handle certain character sets or encodings.
  
  Solutions:
  
  Identify the Source of the Text: Determine where the problematic text is coming from. This could be from user input, data imports, or external systems.
  Check Encoding: Ensure that the text is in the correct encoding format before attempting to convert it to Unicode. If the text is in a legacy format, consider converting it to a compatible format first.
  Data Cleansing: Review and clean the data to remove or replace any unsupported characters. This may involve using tools or scripts to sanitize the input.
  SAP Notes and Patches: Check for any relevant SAP Notes or patches that address Unicode conversion issues. SAP frequently releases updates that may resolve known issues.
  Use Transaction Codes: Utilize transaction codes like SU01 (User Maintenance) or SE38 (ABAP Editor) to test and debug the conversion process.
  Consult Documentation: Review SAP documentation regarding Unicode support and character set conversions for specific guidance related to your version of SAP.
  
  Related Information:
  
  Unicode Support in SAP: SAP systems have been supporting Unicode for many years, and it is essential for handling multiple languages and character sets. Understanding how your SAP system handles Unicode can help prevent these issues.
  SAP Community and Forums: Engaging with the SAP community through forums can provide insights and solutions from other users who may have encountered similar issues.
  SAP Help Portal: The SAP Help Portal contains extensive documentation on character sets, encoding, and Unicode support, which can be useful for troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.