How To Fix UMC069 - Control error when calling up the graphic

SAP Error Message - Details

• Message type: E = Error

• Message class: UMC - General Messages

• Message number: 069

• Message text: Control error when calling up the graphic

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UMC069 - Control error when calling up the graphic ?

  The SAP error message UMC069, which indicates a "Control error when calling up the graphic," typically occurs in the context of SAP's Business Intelligence (BI) or Business Warehouse (BW) environments, particularly when dealing with graphical representations of data, such as charts or dashboards.
  Causes:
  
  Missing or Corrupted Data: The underlying data that the graphic is supposed to represent may be missing or corrupted.
  Configuration Issues: There may be issues with the configuration of the reporting tool or the specific graphic control being used.
  Authorization Issues: The user may not have the necessary authorizations to access the data or the graphic.
  Browser Compatibility: Sometimes, the issue can arise from using an incompatible web browser or an outdated version of the browser.
  Network Issues: Connectivity problems can also lead to errors when trying to load graphics.
  SAP GUI Issues: If you are using the SAP GUI, there may be issues with the installation or configuration of the GUI itself.
  
  Solutions:
  
  Check Data Integrity: Ensure that the data source is complete and that there are no missing or corrupted records.
  Review Configuration: Verify the configuration settings for the reporting tool and the graphic control. Ensure that all necessary parameters are set correctly.
  Check Authorizations: Make sure that the user has the appropriate authorizations to access the data and the graphic.
  Browser Compatibility: Try accessing the graphic using a different web browser or updating the current browser to the latest version.
  Network Connectivity: Check your network connection to ensure that there are no issues that could be affecting data retrieval.
  SAP GUI Reinstallation: If using the SAP GUI, consider reinstalling or updating it to the latest version to resolve any potential issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the UMC069 error. SAP frequently updates its knowledge base with solutions for common errors.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.