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How To Fix UMC029 - Wrong Excel version installed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UMC - General Messages

  • Message number: 029

  • Message text: Wrong Excel version installed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UMC029 - Wrong Excel version installed ?

    The SAP error message UMC029, which indicates "Wrong Excel version installed," typically occurs when there is a compatibility issue between the version of Microsoft Excel installed on your system and the version that SAP BusinessObjects or SAP Analysis for Office expects.

    Cause:

    1. Incompatible Excel Version: The version of Excel installed may not be supported by the SAP application you are using. For example, if you are using an older version of SAP Analysis for Office, it may not support newer versions of Excel.
    2. Missing Add-ins: The required SAP add-ins for Excel may not be installed or properly configured.
    3. Incorrect Installation: The installation of SAP Analysis for Office or the Excel add-in may be corrupted or incomplete.
    4. 32-bit vs. 64-bit Mismatch: There may be a mismatch between the bit versions of Excel and the SAP add-in (e.g., having a 32-bit version of Excel with a 64-bit version of the SAP add-in).

    Solution:

    1. Check Compatibility: Verify the compatibility of your version of Excel with the version of SAP Analysis for Office you are using. Refer to the SAP documentation for the specific versions supported.
    2. Install the Correct Version: If you find that your version of Excel is not compatible, consider upgrading or downgrading Excel to a version that is supported by your SAP application.
    3. Reinstall SAP Add-ins: If the add-ins are missing or corrupted, reinstall the SAP Analysis for Office add-ins. Make sure to download the correct version that matches your Excel installation (32-bit or 64-bit).
    4. Check for Updates: Ensure that both Excel and SAP Analysis for Office are updated to the latest versions that are compatible with each other.
    5. Repair Office Installation: If you suspect that the Excel installation is corrupted, you can try repairing the Office installation through the Control Panel.
    6. Consult SAP Notes: Check the SAP Support Portal for any specific notes or patches related to the UMC029 error.

    Related Information:

    • SAP Documentation: Always refer to the official SAP documentation for the specific version of the software you are using for detailed compatibility information.
    • SAP Community: The SAP Community forums can be a valuable resource for troubleshooting and finding solutions from other users who may have encountered the same issue.
    • System Requirements: Review the system requirements for SAP Analysis for Office to ensure that your environment meets all necessary criteria.

    By following these steps, you should be able to resolve the UMC029 error and ensure that your SAP applications work seamlessly with Microsoft Excel.

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