How To Fix UMB_DD002 - Error when calling up the frontend software

SAP Error Message - Details

• Message type: E = Error

• Message class: UMB_DD - Messages for BSC Drilldown

• Message number: 002

• Message text: Error when calling up the frontend software

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMB_DD002 - Error when calling up the frontend software ?

  The SAP error message UMB_DD002 typically indicates an issue related to the frontend software or the connection between the SAP GUI and the backend system. This error can occur for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Incorrect SAP GUI Installation: The SAP GUI may not be installed correctly or may be corrupted.
  Version Mismatch: There may be a version mismatch between the SAP GUI and the backend SAP system.
  Network Issues: Connectivity problems between the client and the SAP server can lead to this error.
  Configuration Issues: Incorrect configuration settings in the SAP GUI or the backend system can cause this error.
  Missing Components: Required components or libraries for the SAP GUI may be missing or not properly configured.
  
  Solutions:
  
  Reinstall SAP GUI: Uninstall the current version of SAP GUI and reinstall it to ensure that all components are correctly installed.
  Check Version Compatibility: Ensure that the version of SAP GUI you are using is compatible with the version of the SAP backend system. You can check SAP's official documentation for compatibility matrices.
  Network Troubleshooting: Verify your network connection to the SAP server. Check for any firewall settings or network configurations that might be blocking the connection.
  Update SAP GUI: If you are using an older version of SAP GUI, consider updating to the latest version to benefit from bug fixes and improvements.
  Check Configuration Settings: Review the configuration settings in the SAP GUI and ensure they are set up correctly. This includes checking the SAP system connection settings.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide detailed troubleshooting steps and solutions.
  
  Related Information:
  
  SAP Support Portal: You can access the SAP Support Portal for additional resources, including documentation, forums, and SAP Notes related to your issue.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Logs and Traces: If the error persists, consider checking the logs and traces for more detailed error messages that can help in diagnosing the issue.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact your organization's SAP support team or SAP directly for further assistance.