How To Fix UKM_XI024 - Credit limit request &1 has been voided

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_XI - Messages for XI Exceptions

• Message number: 024

• Message text: Credit limit request &1 has been voided

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_XI024 - Credit limit request &1 has been voided ?

  The SAP error message UKM_XI024 indicates that a credit limit request has been voided. This typically occurs in the context of SAP's Credit Management module, which is part of the SAP Financial Supply Chain Management (FSCM) suite. The message suggests that a specific credit limit request (identified by &1) is no longer valid or has been canceled.
  Cause:
  
  Manual Voiding: The credit limit request may have been manually voided by a user due to changes in the customer's credit situation or other business reasons.
  System Process: The system may have automatically voided the request due to certain conditions not being met, such as changes in customer data or credit policies.
  Data Entry Errors: Incorrect data entry or processing errors could lead to the voiding of a credit limit request.
  Approval Workflow: If the credit limit request was part of an approval workflow, it may have been voided if it did not receive the necessary approvals.
  
  Solution:
  
  Check the Status: Review the status of the credit limit request in the system to confirm that it has indeed been voided. You can do this by navigating to the relevant transaction in SAP (e.g., transaction code UKM_COM or similar).
  Review Logs: Check the change logs or audit trails to understand why the request was voided. This can provide insights into whether it was a manual action or an automated process.
  Recreate the Request: If the voiding was not intended, you may need to recreate the credit limit request. Ensure that all necessary information is accurate and complete.
  Consult with Stakeholders: If the voiding was due to business decisions or policy changes, consult with relevant stakeholders (e.g., credit management team, sales department) to understand the implications and next steps.
  System Configuration: If the voiding is happening frequently and is not expected, review the system configuration and business rules related to credit management to ensure they align with your organization's policies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_COM (Credit Management) or others that pertain to credit limit requests.
  Documentation: Refer to SAP documentation or help files for detailed information on credit management processes and error handling.
  User Roles: Ensure that users have the appropriate roles and authorizations to create, modify, and void credit limit requests.
  Training: Consider providing training for users involved in credit management to minimize errors and improve understanding of the processes.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.