How To Fix UKM_WD_MSG005 - Credit limit request has been rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_WD_MSG -

• Message number: 005

• Message text: Credit limit request has been rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_WD_MSG005 - Credit limit request has been rejected ?

  The SAP error message UKM_WD_MSG005 indicates that a credit limit request has been rejected. This message is typically associated with the SAP Credit Management module, which is part of the SAP Financial Supply Chain Management (FSCM) suite. The rejection can occur for various reasons, and understanding the cause is essential for resolving the issue.
  Possible Causes:
  
  Credit Limit Exceeded: The customer's credit limit has been exceeded based on the current open items and sales orders.
  Credit Risk Assessment: The system may have performed a credit risk assessment that resulted in a negative outcome, leading to the rejection of the credit limit request.
  Customer Status: The customer may have a status that prevents credit limit approval, such as being blocked for credit or having overdue payments.
  Credit Management Settings: Configuration settings in the credit management module may not align with the company's credit policies.
  Missing Data: Required data for the credit limit assessment may be missing or incorrect, such as financial data or customer master data.
  
  Solutions:
  
  Review Customer Credit Limit: Check the customer's credit limit and current open items to ensure they are within acceptable limits. Adjust the credit limit if necessary.
  Check Customer Status: Verify the customer's status in the system. If the customer is blocked for credit, resolve any outstanding issues (e.g., overdue payments).
  Credit Risk Assessment Review: Analyze the credit risk assessment results to understand why the request was rejected. This may involve reviewing the customer's financial health and payment history.
  Configuration Review: Ensure that the credit management settings in SAP are correctly configured according to your organization's credit policies. This may involve consulting with your SAP administrator or finance team.
  Data Validation: Ensure that all necessary data for the credit limit request is complete and accurate. Update any missing or incorrect information in the customer master data.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like UKM1 (to manage credit limits) or FD32 (to display customer credit management data) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to credit management and error messages.
  Documentation: Refer to SAP documentation for Credit Management to understand the configuration and processes involved.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SAP Credit Management for further assistance.