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How To Fix UKM_WC_CLIENT009 - Check of creditworthiness of &1 was not successful


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UKM_WC_CLIENT - Message Class for Work Center Client "Credit Management"

  • Message number: 009

  • Message text: Check of creditworthiness of &1 was not successful

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UKM_WC_CLIENT009 - Check of creditworthiness of &1 was not successful ?

    The SAP error message UKM_WC_CLIENT009 indicates that the system was unable to successfully check the creditworthiness of a specific customer or business partner (represented by &1). This error typically arises in the context of SAP's credit management functionality, which is part of the SAP Financial Supply Chain Management (FSCM) module.

    Causes:

    1. Missing Data: The customer or business partner may not have the necessary credit data maintained in the system.
    2. Credit Limit Exceeded: The customer may have exceeded their credit limit, which can trigger a failure in the creditworthiness check.
    3. Credit Management Configuration: There may be issues with the configuration of the credit management settings in SAP.
    4. Integration Issues: If the credit check is dependent on external data (e.g., from a credit agency), there may be issues with the integration or data retrieval.
    5. Blocked Customer: The customer might be blocked for credit reasons in the system.

    Solutions:

    1. Check Customer Data: Verify that the customer or business partner has all the necessary credit data maintained in the system. This includes credit limits, payment history, and any relevant financial information.
    2. Review Credit Limits: Check if the customer has exceeded their credit limit. If so, you may need to adjust the credit limit or review the customer's payment history.
    3. Configuration Review: Ensure that the credit management settings are correctly configured in the system. This includes checking the credit control area and the settings for credit checks.
    4. Integration Check: If the creditworthiness check relies on external data, ensure that the integration with the external credit agency is functioning correctly.
    5. Unblock Customer: If the customer is blocked for credit reasons, review the reasons for the block and take appropriate action to unblock them if necessary.

    Related Information:

    • Transaction Codes: You can use transaction codes like FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review and manage customer credit data.
    • Credit Management Configuration: Review the configuration settings in the SPRO transaction under Financial Supply Chain Management > Credit Management.
    • Logs and Traces: Check the application logs (transaction SLG1) for more detailed error messages or warnings that may provide additional context for the failure.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to credit management errors.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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